FLO's service targets include eyewear retail enterprises (such as Best), ophthalmic medical institutions (such as Opko, He's Ophthalmology, Huaxia Ophthalmology, etc.), community and campus screening units, eyewear manufacturers (such as Shanghai Haoya), and relevant government agencies. It can provide customized solutions according to different customer needs.

The company has service outlets in 29 provinces, autonomous regions, and municipalities across the country, equipped with professional service teams, providing localized support and rapid response.

The company provides regular software upgrade services for equipment to optimize its functions. It supports trade-ins for some mainstream models. Additionally, it offers users operational and technical training through various means, such as online video tutorials, offline practical training, and customized debugging solutions.